Contact information

Contact Us

At Chelwish, every client matters. Whether you have a question about your order, need styling advice, or wish to inquire about a specific piece, our dedicated team is here to assist you with discretion and care.

Customer Support

Email: info@chelwish.com
Hours: Monday – Friday, 10:00 AM to 6:00 PM (GMT+5)
Location: We operate globally, with fulfillment based in the Australia.

Press & Collaborations

For media, press features, or influencer collaboration requests:
📧 Email: info@chelwish.com (Optional – add if you'd like a separate PR contact)

Private Client Services

Looking to reserve a limited piece or request a bespoke design?
Contact our Private Client Liaison for personal assistance.
Email: info@chelwish.com (Optional – luxury brands often offer this)

Response Time

We aim to respond to all inquiries within 24–48 business hours. Please allow extra time during exclusive drops or public holidays.